Privacy Policy

Peake Forestry Privacy Policy

At Peake Forestry, we are committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information from visitors to our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

Who We Are

Peake Forestry is a family-run company based in Stafford, Staffordshire, specialising in the supply of high-quality firewood and kindling products, as well as professional hedge trimming services. We can be reached for any queries or concerns at our phone number: 07973 867007, or via email at [email protected].

Information We Collect

We collect information to allow us to fulfil our obligations to our customers, to respond to business enquiries, and to keep our customers informed. The information we collect includes:

• Names

• Contact information including email addresses

• Delivery addresses for orders

How Your Information Is Used

We use your information to:

• Process orders you have submitted.

• Respond to enquiries.

• Carry out obligations arising from any contracts entered into by you and us.

• Seek your views or comments on the services we provide.

• Notify you of changes to our services.

• Send you communications which you have requested and that may be of interest to you. These may include information about promotions of our goods and services.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems only for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Storing Your Personal Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Emails sent to us are stored on our server in order to respond to them and for record-keeping purposes.

Use of Analytics

We use analytics tools such as Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to track the number of visitors to the various parts of the site and to understand how our website is used. This information is processed in a way which does not identify anyone.

Third Parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use third-party providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Your Rights

You have the right to choose whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at [email protected].

Changes to This Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on the website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations.

This Policy was last updated in [Month, Year].

Contact Us

If you have any questions regarding this policy or about our privacy practices, please contact us at [email protected] or call us at 07973 867007.